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Travel & Luggage

Luggage is sold on colour, litres and a big warranty number. What decides whether you're happy on trip ten is duller: whether the shell survives rough handling, whether the combination lock still opens, and whether the wheels outlast the return window.

What we cover

How we think about luggage

Luggage is an easy category to sell and a hard one to buy well. The listing leads with a colour, a litre count and a confident “5 year warranty”, and none of those three is what fails first. What fails first, over and over in owner reviews, is the boring hardware: a combination lock that jams a code you can’t reset, a zip that splits open at the airport, a wheel that shears off on its first drag across rough pavement, or a shell that arrives already cracked because the box was thrown.

So we judge on what owners report after the honeymoon: whether the shell material (polypropylene flexes, ABS is more brittle) survives real handling, whether the lock and wheels are still working after a season, and how the brand behaves when something breaks in the warranty period. We also read past the star rating, because luggage listings pool reviews across sizes and colours - and sometimes across a whole product family - so a headline rating can describe a bag you’re not buying. A suitcase that looks great on unboxing but loses a wheel on trip two is a bad buy, whatever the litres and the warranty card promise.